Warranty FAQ & AI Receptionist
Answers coverage and warranty questions the moment they're asked, on every channel — and routes anything outside its scope to the right person.
From $199 / desk / mo
Warranto · Intake
Intake draft
M/V Alden Rose · Hull & Machinery · $2,450,000 declared value
Nav: Coastal US & CaribbeanLaid-up: Nov–MarPrior losses: none
No rip-and-replace · Works alongside your CRM and carrier portals
Warranto
The AI workforce for marine warranty submissions.
−11 days
Faster to bound
Median time from first submission to carrier confirmation, measured against the desk's own prior quarter.
+38%
Cleared on first pass
Submissions accepted without a carrier query, once intake validation runs before filing.
$186,000
Desk capacity recovered per year
Re-keying and follow-up hours returned to the desk, per desk per year at average loaded cost.
4 min
Intake to portal
Median time from a completed intake to a filed submission, tracked to confirmation.
One desk. Three agents. Every submission handled.
Each agent does one job end to end — from the first coverage question to a bound submission. No half-built automations, no black boxes.
Warranty Intake
Walks the broker or insured through a real conversation, structures what it hears, and writes a clean record into your CRM.
From $399 / desk / mo
Warranty Submission
Takes a completed intake and keys it into your carrier or binder's own submission portal, field by field, then tracks it to confirmation.
From $799 / desk / mo
Every submission handled.
Identifies the caller and the submission they're calling about, answers from your warranty wording, and cites the clause it's quoting — on phone, chat and email, around the clock. It escalates only when a question genuinely needs judgment, and hands over with the transcript attached.
Live call
- FAQ AgentWarranto desk, this is Warranto. How can I help?
- CallerHi, it's Dana Reyes at Harbor Line Brokers. Calling about the Alden Rose.
- FAQ AgentI have it — hull and machinery, bound in March. What do you need?
- CallerThe owner's hauling her out in November. Does the laid-up warranty hold?
- FAQ AgentIt does, November through March, provided she's out of commission and unmanned. Crew aboard for maintenance is fine; moving her under her own power isn't.
- CallerAnd the hull deductible if something turns up during the haul-out?
- FAQ AgentWaived for repairs tied to the covered warranty defect. General wear stays at the $25,000 deductible.
- Caller identified: Reyes, Dana · Harbor Line Brokers · 3 open submissions
- Record matched: M/V Alden Rose · H&M · bound 14 Mar 2026
- Wording cited: laid-up warranty cl. 8.2 · deductible cl. 4.1
- ✓ clause emailed · broker of record copied · call logged to CRM
Live · last 30 days
1,248
Questions answered
+12%
316
Intakes completed
+9%
291
Submissions filed
+14%
96%
Filed without a query
+3%
Voice 41 · Chat 38 · Email 21
Guardrails you can point to.
See the agents ›Authority
Every action shows its warrant
Every clause quoted, field filled and confirmation logged is traceable to the record it came from. Review before it files, or let it run.
Integration
No rip-and-replace
It works alongside the CRM and carrier portals you already have. No migration project, no API waiting list.
Coverage
Every portal your carriers use
If your team can file it by hand, this agent can file it. Unlimited carrier and binder portal connections.
Validation
Nothing files incomplete
It checks the record against your appetite and the carrier's required fields first, and chases what's missing rather than submitting something that comes back as a query.
Escalation
Handover with a reason
When a question needs judgment, it stops and hands over with the transcript, the record and what it already tried.
Continuity
Built to grow beyond marine
The same three-agent model runs on any specialty line that lives on warranties and submissions.